Technical Services

Services

College IT Help Desk – x52104
Installs and configures new equipment and software
Provides desktop support services for faculty and staff
Answers questions about and solves problems with the use of campus systems such as electronic mail, ELF, PHR, and BA3
Configure connections to College fileserver for file storage and sharing

Connect to the College File Server from Off-Campus

Staff

Jon K. Boone
Assistant Director, Technical Services
1102 Francis Scott Key Hall
301-405-2104
jkboone@umd.edu

Matt Fenlon
Coordinator, User Support (CSPAC)
3800 Clarice Smith Performing Arts Center
301-405-5744
fenlon@umd.edu

David Herrera-Osorio
Coordinator, User Support
301-405-2104
davher64@umd.edu

Chris Watkins
Coordinator, User Support
1102 Francis Scott Key Hall
301-405-2104
cwatkins@umd.edu