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Home: Technology: Academic Computing Services: Academic Computing Services: Description

Academic Computing Services (ACS) provides support for the use of technology by faculty, staff, students, and units in the College of Arts and Humanities. Our purpose is to encourage and support the use of technology for scholarship and pedagogy as well as maintain an inventory of computer equipment in the College. Academic Computing Services is comprised of staff who have two main focuses: day-to-day technical support and support of faculty for scholarship and pedagogy. ACS provides a wide range of services, including: a help desk that supplements the consulting services offered by Academic Information Technology; network services such as file sharing, application, and print services; training for faculty and staff; advise on hardware and software selection; and the purchasing; delivery, configuration, and maintenance of faculty and staff workstations. The ACS staff also maintains open workstation labs and specialized computer labs (for example, the Electronic Media Center and the AT&T Foreign Language Classroom).

As a branch of the Dean's office, ACS is responsible for providing advice to the Dean on technology-related issues, often in the form of proposals to request the purchase of new equipment or to create new facilities. These requests are developed by ACS staff members working with input from appropriate committees and individuals.

Academic Computing Services serves as the College's primary connection to the campus on issues related to information technology. ACS staff members work closely with other campus groups -- including Academic Data Systems, the Administrative Computing Center, and Academic Information Technology Services (aITs) -- to provide comprehensive support for the College. The dual reporting structure of the Campus Computing Associate -- reporting both to aITs and to the College -- enables ACS to represent the College's interests on technology issues, as does the participation of ACS staff members on various campus-level computing committees. These contacts allow us to coordinate College planning with Campus technology initiatives. In this role, ACS also works to insure that College funds and staff efforts are not spent on activities that are duplicated by other units on campus.

The College's annual request to the campus for Workstation Deployment Funds (distributed by aITs) is prepared by ACS staff members. As part of the Workstation Deployment Process, ACS (with input from the appropriate committees and individuals) makes recommendations to the College for continued support of existing facilities and for the support of new technology initiatives in teaching and scholarship. ACS invites department chairs to submit requests for faculty workstation funding, which it reviews and processes in order to distribute faculty workstation funds appropriately.

As the technology needs of faculty and staff evolve, ACS modifies existing policies and drafts new ones (in consultation with appropriate committees and individuals) for the Dean's approval. ACS also holds responsibility for communicating policies for the support and use of technology to the members of the College community.

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